What you need to do. Again, you'll need to hit the pavement and talk to potential customers. This time, you'll be armed with your "venture concept" description. Break your post into two pieces:
- Existing Market
- New Market
Existing Market.
Step 1: Talk about what you think is what's next in terms of products and services for your venture.
I think the next item would be getting the right certifications from the city and moving forward with licensing/contracts.
Step 2: Interview three customers who are already part of the market you have identified, and ask them what they believe is next for a venture like yours. Describe to them your business, and simply ask "What should we be doing that we aren't planning to do?" Next, ask them about your ideas of what customers might want next.
P1: You should be highlighting the information regarding safety and your abilities to preserve that. There are plenty of fish in the sea, what is going to make yours stand out above the rest? Making your safety priority. As a potential customer of yours, I'd make sure to engage in as many certifications for USA swimming, like the Gold medal Club and Safe Sport to make sure that parents can easily see the efforts you are putting in.
P2: Safe sport is up and rising in our swimming culture. As well as ASCA (American Swim Coaches Association) leaders. Hiring coaches listed as "Elite coaches" should have both of these and nothing less. Put effort in the things that need to be seen versus what you want to be seen.
P3: Consider coaches with collegiate experience. Although, it'll be tough at first, you'll have the next generation building the next generation of clubs.
Step 3: Based on your own expectations and the feedback you received from customers, set a path for the future. In two to three paragraphs, describe what makes the most sense for your venture in terms of growing in your existing market.
I can understand hiring younger staff members, but at the same time I don't agree. I think there is plenty of room for continued growth for previous coaches that are still striving to better themselves, as well as put forth the experiences of success and failures towards the elite status. I appreciate the young blood, but wouldn't base an entire program solely on that as a drawing feature. Experienced coaches work with experiences athletes.
Another subject that was brought up twice was the highlighting of safety in a sport. Although it's become almost obvious to coaches everywhere the importance of including Safe Sport and the ASCA training, I was surprised to hear parents reiterate the concerns again. I've always supported the gold medal club, but never thought of it as a highlight into a program's legacy. It is something that is new and upcoming, but I don't feel it should be a defining moment in my program.
New Market.
Step 1: Identify a radically different market from what you're currently planning to target. If you're currently targeting B2B, think about going after a B2C market. If you're currently targeting an affluent part of society, think about targeting a very poor part of society.
So I would appeal to a local YMCA that can offer a more financially stable opportunity. It's something that has already been on the market, just not isolated.
Step 2: Once you have identified a radically different market, describe how you think your venture concept might be able to create value for people in that market. You may have to get creative with this -- that's OK -- and perfectly welcome!
I'm not sure what else would be the outreach, aside from offering more clinics. But then it would have to be advertised as more of a clinic instead of a team. Possibly make it into charity? But that could also turn away more of the upper class athletes, even middle class whom don't want to be associated with gaining from a charitable event.
Step 3: Interview two people from this new market. Again, describe to each interviewee what your concept is. Then, ask them how they think your business might be help to meet customers like them. What kinds of adaptations to the product/service mix do they think you should make to be successful in this new market?
P4: There's already plenty of programs set up similar to that. Most club swimming programs can offer elite staff, with basic membership, and scholarship opportunities to their athletes that don't make the financial demand. I think scholarship opportunities should be invited into your program, like an adopt-a-swimmer idea.
P5: Why make it elite? Why exclude certain athletes from a sport at such a young age? Create a tier program that trains up these athletes to be the "Elite" you are expecting.
Step 4: Reflect, in two to three paragraphs, on what you learned about this new market. What surprised you the most? Were any of your expectations/assumptions correct? Does this new market, on second thought, appear to be as attractive as your existing market? And so on.
So, the last interview was great questions and possible directions for my program, but misses the point of elite. I don't want swimmers who can barely swim, or never qualify for certain meets, to have to compete with athletes who are constantly pushing their boundaries for their ages. I understand the "let everyone join" perspective, but as a coach I don't agree that letting everyone join and not setting boundaries is healthy. IF the athlete wants to participate at that level, they will train and make it happen. Welcome to the world of competition. Either you want it and got it, or you want to and say you do by faking it. That's what sets us apart. As for the other person's perspective. I'm sure scholarships opportunities will come, but not sure at what level and numbers we will reach before we are able to offer that option.